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ABOUT THE INFORMATION ON THIS WEBSITE. Much of the information on this website relates to products and services offered by us. The materials on this website are for your general educational information only. Information you read on this website cannot replace the relationship that you have with your healthcare professional. We do not practice medicine or provide medical services or advice and the information on this website should not be considered medical advice. You should always talk to your healthcare professional for diagnosis and treatment.
Health information changes quickly. Therefore, it is always best to confirm information with your healthcare professional.
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Customer Care Line
Our skilled care team continually seeks ways to improve the quality of care we offer our residents. As a resident or family member, please feel free to contact our customer care line at any time to express concerns, offer advice, or seek assistance with a problem you may have. Your call can be anonymous, and all concerns are reviewed by our customer care team and followed-up on.
Long-Term Care Ombudsman
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.